ISO 9001

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What is a Management System?


A 'Management System' refers to the steps your business takes to manage your processes or activities so that your products or services meet your objectives.


Examples include:


• Satisfying your customer’s quality requirements

• Complying with health and safety regulations

• Meeting environmental objectives


Management System Standards


The system provides a simple model to follow when setting up and operating a management system.


It is the Plan-Do-Check-Act (PDCA) principle.














Benefits of a Management System


Management Systems are no longer just the preserve of larger businesses or manufacturers.  The standards are now just as likely to be found in SME's and service businesses.


By taking a systematic approach to Management Systems makes managing your business both easier and more effective. It ensures that nothing important is left out.  You work out the best way to handle each key activity and make sure that everyone uses the same approach every time.  


A consistent approach like this reduces the number of mistakes and the cost of correcting problems.  It also reduces the level of risk and ensures that you comply with legislation.  This can positively influence your business.

ISO 14001, Environmental Management OHSAS 18001, health and safety ISO 27001, Information Security ISO 9001, ISO 9001:2015, Quality Management

Management Systems

Plan –



Do –


Check – 



Act – 

Your business establishes its objectives and develops plans to achieve them.


put your plans into place.


measure and monitor your results to see if you are on track to reach your planned objectives.


learn from any mistakes you have made along the way, to improve your plans to achieve better results next time.


ISO 9001

ISO 14001

OHSAS 18001

ISO 27001

Andrew Wilcock Design Solutions Limited



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